The last episode in a series on RAD – D is for Dependability. Find out how dependability is a major factor in client retention.

Retention of clients is more than just performance. While performance is key, 3 other elements have an even greater impact. Attitude is among the leaders in keeping clients.

RAD – It’s what keeps your clients from going anywhere else. Are your services RAD?

OHIO – No not the state and definitely not the buckeyes. Only Handle It Once. A Simple way to take control of your out of control inbox and messy desk.

It takes motivation to get started but it’s a whole lot easier once you start because you have momentum. Get on the Momentum side of things.

The Weekend edition of the Daily Drive – We hope you made history this week.

We continue the discussion about how gender and punctuation can affect the interpretation of written communications. Does this affect your relationships? With friends, coworkers, or even clients? Re-reading something to insure your audience is hearing what you really mean is important.

In recent episodes we talked about communication methods, and the efficiencies and dangers of written communications. With customers everything we learned is out the window.

July 4th 2018 – Independence means coming together and remembering why we talk to each other.

Today we discuss the how our communication choices affect the efficiency of those around us, the benefits and dangers of written communications. Are you? Are you wearing a pink shirt?